Privacy Policy

Overview

We connect clients with certified collection sites and accredited laboratories for occupational and medical screening, drug and alcohol testing, DOT compliance, background screening, DNA testing, and related programs. We do not perform testing or collect specimens ourselves. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact information you submit through our forms (name, email, phone, company, message).
• Donor and employee information provided by employers or authorized parties so we can arrange testing, screening, or collections through our partner network.
• Results and chain-of-custody documentation received from laboratories, clinics, and certified collectors.

How we use information

We use information solely to arrange the services requested — scheduling collections with partner sites, routing orders to accredited labs, communicating results to authorized recipients, supporting regulatory compliance, and responding to inquiries. We do not sell personal or health information.

Sharing and disclosure

Information is shared only with parties needed to complete the service, such as collection sites, laboratories, Medical Review Officers, the requesting employer or legal professional, and regulators when required by law.

Data security

We use administrative, technical, and physical safeguards designed to protect personal and health information against unauthorized access, alteration, or disclosure.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to recordkeeping obligations under DOT, FCRA, HIPAA, and other applicable rules.

Contact us

Questions about this policy or your information? Reach us through the contact form on our homepage and a member of our team will respond within one business day.